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News

Continuity of activity
03/19/2020
For information, the Trains160 activity of distance selling continues as longer as the services of French post are working. Take care of you and see you soon on a next exhibition.....More
Short buffers for UIC coaches
03/1/2020
The short buffers for Mikadotrain/REE UIC coaches have been found back. I offer to the customers who ordered me UIC coaches on our webshop or on an exhibition and who wants to change the buffers on their coaches to inform me by email the number of relevant coaches. I will join corresponding right and left short buffers with their next order.More
Back from Nurnberg
02/2/2020
A short visit this Satursday at the Nurnberg Fair allowed me to meet the main producers that are worried about the consequencies of the epidemic in China. All the programs planned by the producers (except Minitrix) are likely to suffer new delays.More

Shipments and returns

Article 1 – Deliveries

The Trains160 Company will proceed to the delivery of your order at the address of your choice, as specified on the order form.
The delivery times indicated for some items are for information only and may be subject to change. The Trains160 Company will not be held responsible for any consequences of delivery delay or the loss of a parcel by the carrier. In the event of a parcel not being delivered within the allotted time, an inquiry will be made with the carrier. This may take several days (ex : 21 days with the French Post).
During that period, no refund or new sending will be made. Unless a prior explicit agreement has been reached, no delivery can be made before the complete payment of the item.
All our dispatches are insured by us at market value.

Article 2 – Deliveries price list

The order of items (engine, coach, wagon, setting) is subject to the same delivery rate, i.e. 8 euros for any parcel delivered to metropolitan France and 17 euros for any parcel delivered to E.U. country.
Orders of photo-etched accessories only will be dispatched at letter rate, i.e. 3 euros to metropolitan France and 5 euros to E.U. country.
For dispatches to another country, please consult us in order to get the applicable rate.
Free-port is granted for orders over or equal to 180 euros including VAT with a delivery address in metropolitan France.

Article 3 – Returns

The customer can return the ordered item for exchange to the Trains160 Company within 7days. Return will be at his own charge and under his own responsibility, except in case of an obvious mistake from the company. No return will be accepted if it has not been agreed beforehand by the company. For a return request, please contact us indicating your order number, reference(s) and motives as well as your time availabilities, so that we can give you a return number. The item must be intact and in its original package, including all accessories and documents.